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Changed my phone and I can't recover my game Help
netenascimento
Posts: 3
Level 1
I changed my phone and I can't recover my game, because when I try to access my account it gives a connection error. What do I do?
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Comments
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Hi and Welcome to our Community
The game is always saved on a specific Facebook or King account.
If you still get this message when connecting to your Facebook or King account, please email Player Support so they can check what the issue is in your game specifically and help you with a fix.
To send an email, please tap the Settings in the game and then the '?' to get to the Help Center where you can contact Player Support from.
If that doesn't work, please use the form here to send an email.
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Thank you
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