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Blank video ad screen

avinelli
avinelli Posts: 2

Level 1
in Support

When I do the Bonus and watch a video sometimes one of the videos is just a black screen and all you can do is x out of screen and then lose the bonus. It is becoming very frustrating.Has anyone else experienced this?

Comments

  • kiara_wael
    kiara_wael Posts: 157,813

    Hi and Welcome to our Community

    Please do the standard trouble shooting by log out, update your game application, restart your device and login

Hey! Would you like to give us your opinion?

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