Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

please can you tell me why every time i play pet rescue or farm hero saga they ask me for my D.O.B

casey90
casey90 Posts: 1

Level 1

please can you tell me why every time i play pet rescue or farm hero saga it asks me for my D.O.B then still wont let me play game

Answers

  • Lynette
    Lynette Posts: 7,076
    edited September 2021

    Hi @casey90, thanks for joining our community 😊

    Below is why you are being asked your date of birth, but the not being able to play is no good!

    I hope this will be your solution:

    If anyone is having issues getting their date of birth to be accepted, make sure that the DAY is in double digit format. So 01, 02, 03 etc, not 1, 2, 3.

    Please let me know if it helps.


    You are being asked your date of birth becausere is a new law from the UK's data protection authority that focuses on making online services safer for children.

    This only affects players from the UK.

    This age control is now being rolled out since you will need to be at least 18 years old to be able to play all King games. If you are over 13 years old, you can play most of the King games with approval from your legal guardian.

Hey! Would you like to give us your opinion?