Can't scroll down friend list to help them

JJLC

Can anyone help??? I can see my friends list on the right at the bottom of screen, I click on it to see if anyone needs help but I am unable to scroll down the list so I can only see/help a few of my friends :-(

wykoon

Hello there @JJLC and welcome to our Community,

Are you referring to Candy Crush Saga? If yes, please check out the answer in the thread below.

https://community.king.com/en/candy-crush-saga/discussion/363057/%EF%BB%BF-%EF%BB%BFfriends-disappeared-empty-friends-list

If you still have issue relating to the game or question about this Community, please let us know.

Thanks and see you around the Community.

😊😊

JJLC

https://community.king.com/en/blog/discussion/comment/2043918#Comment_2043918

No, the problem I've got is with Pet Rescue Saga.

wykoon

https://community.king.com/en/blog/discussion/comment/2044340#Comment_2044340

Thanks for letting me know, let me tag my fellow Mod @Lynette to give you some answer(s).

In the meantime, you may try th simple troubleshooting process. Check for any updates for the game and make sure your device has at least 2GB of storage to ensure the updating process is not disrupted, then restart your phone. Go back to the game and play a level. After that, check and see whether the list appear.

Some of us are having this issue including me but keep playing and sometimes the issue fixes itself.

Thank you for your patience.

👍🏻

JJLC

https://community.king.com/en/blog/discussion/comment/2044344#Comment_2044344

I play Pet Rescue Saga via facebook on my laptop, don't play it on a phone.

wykoon

https://community.king.com/en/blog/discussion/comment/2044382#Comment_2044382

Thanks again, please read the article below and let us know if it helps. Thanks.

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go