Level 4026

maigeen

Hi

I'm at wits end with this game. I play 4026 I rescue all the pets. I move on to win on 4027 and 4028.

Next time I reload the game it throws me back to level 4026. I rescue the pets I move on to win 4027 and 4028.

Next time I reload I'm back to 4026 again, and again and again.

This is just ridiculous.

I'm about to find a new game because this throw back on games has happened many many times.

Has anybody else encountered this same problem.

Love to know

Maigeen

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/381335/level-4026

Hi @maigeen

It sounds like your progress is not being saved properly 😓

The first thing you should try is (if you play on a mobile app) look for a game update in your app store.

If updating the game does not help please comment back here and tell us what device you are playing on.

maigeen

Hi

Thanks for your advice. I don't ever play on my mobile though so I cannot update there.

I only play on my HP Laptop because the game isn't loaded on any other device at the moment.

Thanks

Maigeen

Lynette

If you're playing on a laptop then the game will be updating automatically.

The problem must be with your saving of the game. I assume you are also playing via facebook?

Try logging out of facebook, then logging in again to see if this restores your connection and saves the data.

You probably should also check your app settings...

Go to your facebook app settings (linked below)

1. Make sure your game is set to 'active' 

2. Click 'view and edit' for the game to make sure it has access to your friends list.

3. Scroll down the linked page to your Preferences

Make sure both 'Apps, websites and games' and 'Game and app notifications' are turned ON

https://www.facebook.com/settings?tab=applications&ref=settings