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Cheated again.

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Gayle_Bromley
Gayle_Bromley Posts: 32 Level 2
edited November 2022 in Support

I completed a level in mystory mountain and did no receive my treasure. What is up with that? This is the second time I have been cheated out of stuff on this game. I will never purchase anything as long as I am cheated out of rewards.

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  • Lynette
    Lynette Posts: 6,378 Pet Rescue Moderator
    edited November 2022
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    Hi @Gayle_Bromley usually when this happens it is a connection issue within your game and the rewards are added later when connection is restored.

    Check that you are logged in properly (sometimes logging out, then in again can help) and if you play via facebook check your app permissions.

    You can also contact support from within your game, this way they can look into what is happening and, if you ask, replace rewards.

    Gear wheel Help.png


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  • Syl1
    Syl1 Posts: 6 Level 2
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    Bonjour coincé au niveau 5837 depuis animapolis je peux plus avancer pas assez de lingots et plus de booters. Merci si on peut m'aider.

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  • Lady_Choo
    Lady_Choo Posts: 25,019 Pet Rescue Moderator
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    Hi @Syl1 we use English in the community please so that everyone can understand us 🤗

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