Says no connection

brandyw78

Pet rescue is back to saying no connection through king or Facebook. This is the only game it does this to. Game was updated March 10th. I have cleared cache, tried laptop and tablet. I also have forced stopped. I don't want to uninstall because I always lose everything. Why does this keep happening?

Lynette

Hi @brandyw78

It might be your app permissions on facebook that need renewing?

Follow the link below to facebook. Check that your game permissions for pet Rescue Saga are 'active' and not 'expired'

Click 'view and edit' to also make sure the game has permission to see your friends list.

Also, at the same link, scroll down the page and make sure your 'preferences' (for Apps, websites and games) and are turned on.

https://www.facebook.com/settings?tab=applications&ref=settings

Lynette

Hi @brandyw78

It might be your app permissions on facebook that need renewing?

Follow the link below to facebook. Check that your game permissions for pet Rescue Saga are 'active' and not 'expired'

Click 'view and edit' to also make sure the game has permission to see your friends list.

Also, at the same link, scroll down the page and make sure your 'preferences' (for Apps, websites and games) and are turned on.

https://www.facebook.com/settings?tab=applications&ref=settings