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Level 6278

Tonka6
Tonka6 Posts: 10

Level 2
in Support

Every time open the app and press play it will start to lag and then crashes, kicking me out of the game and sending me back to Home Screen. Please can you fix this level 6278 because it won’t let me play and it’s not just me, I know 5 other people that it’s happening to as well.

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Answers

  • manxmano
    manxmano Posts: 41

    Level 3
    edited April 2023

    Once again the Easter special game has broken Pet Rescue Saga. Like the Halloween game last year, the game becomes slower and slower to load and now it just crashes out when I go to play level 6278. The developers really really need to fix this as it's just so rubbish that these special games break the main game. Either test them properly or just don't bother with them at all. Not good enough!

    User id 1027180955

  • Lynette
    Lynette Posts: 7,053
    edited April 2023
    https://community.king.com/en/pet-rescue-saga/discussion/399681/6278

    Hi @manxmano

    I will pass your feed back on to the developers.

    In the meantime you could check here for troubleshooting tips: Game freezing or crashing

    If you need to, Petopia is not on facebook/computer, so you could play this level on there then come back to your mobile.

  • manxmano
    manxmano Posts: 41

    Level 3
    edited April 2023

    Thanks, have added my game id to my post above. Be good to know what I'm doing wrong as this isn't the first time these games have caused problems. It's not hardware and happens on iOS and Android.

  • tsaytds
    tsaytds Posts: 258
    edited April 2023

    Hi @Lynette , this level is absolutely glitched, it will not open and then crash. I have tried several other ways but is the same. Problem is in the level. Hope they can fix soon or everyone will be stuck here.

  • Lynette
    Lynette Posts: 7,053
    edited April 2023

    Hi @tsaytds I have reported this level, so hope it can be fixed!

  • msdebbiedo
    msdebbiedo Posts: 15

    Level 2
    edited April 2023

    Hope this can be fixed soon.

  • Karencamm
    Karencamm Posts: 7

    Level 2
    edited April 2023

    I’m having the same issue with this level. Also I don’t have any carrots??

  • Tonka6
    Tonka6 Posts: 10

    Level 2

    Every time open the app and press play it will start to lag and then crashes, kicking me out of the game and sending me back to Home Screen. Please can you fix this level 6278 because it won’t let me play and it’s not just me, I know 5 other people that it’s happening to as well.

  • Snow_Rider
    Snow_Rider Posts: 2,642
    edited April 2023

    Hi players! Thanks for your reports! Please note that the Studio has just uploaded the fix, which might take time to get everything back to normal. We'll keep monitoring the situation and kindly ask for your patience. If after a while, you still experience the same issue, please let me know! 

    @Tonka6, @manxmano, @tsaytds, @msdebbiedo, @Karencamm

  • rjds
    rjds Posts: 44

    Level 3

    I too am facing the same problem at level 6278, the critter carnival has also arrived!!

Hey! Would you like to give us your opinion?

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