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Hi@Lynette /Lady_Choo.
I've lost 5 rewards. 1 yesterday and, 4 today. 1 balloon ๐ yesterday and, 2 paint tin 's and 2 rocket ๐ 's today. You get the rewards when, you open the ๐ผ panda box. My game is up to date. I check my game updates everyday. Is it just me .or, is someone having the same problem. I don't have connection issues with my Internet.
Hi@lisamo .thanks for the tag. I did contact them.they did nothing. ๐ญ๐ญ .they told me to ask in the community. Like now graw a pet is back.and after you finish the quest before collecting the gold. You have 5 rewards chest 's which, open when you finish it and, get rewards. I didn't get those either. ๐ญ๐ข
This is what I mean.
I am not sure why it keeps happening to you, but the email they sent you back, sounds like the automated reply. So reply back to that email with your issue in future and you will get a real person.
However, you need to make sure you choose the right options and you shouldn't be sent back here. Follow the steps here...
Hi@Lady_Choo .thanks for getting back. I do talk to a real person. I don't understand why they do that either. But, I will email them again and, let you know what they said. 1 question. Does the collect the ๐ star challenge be there when, the graw a pet challenge is over.i tried to find it.by; clicking oโ๏ธsign. But; it wasn't there.have a nice weekend. ๐๐ค