Pet Rescue Saga

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Pet Rescue Saga

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Cannot continue game after ad from Onesoft Global PTE. LTD.

Inside of Pet Rescue, ads from this developer start with Reward in 5 Seconds, but there is no countdown, and even after a minute one cannot get back to playing the game, so I have to kill the game and restart it. Ads from this developer are being shown with increasing frequency, and this is making playing Pet Rescue a frustrating experience. This does not happen with any of the other advertisements.

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Here is my ID. I just had the ad for Tiki Solitaire TriPeaks, developer Scopely, Inc. freeze up again, it comes up fairly often, frozen at 5 seconds.

https://community.king.com/en/pet-rescue-saga/discussion/comment/2686102#Comment_2686102

Totally understand how much it can inconvenient. I want to draw the Ad Team's attention to it. To do that, I would need your Player ID. You can find it by going to your account settings and tapping the yellow King logo like on the following screenshots:

Another problem ad: YouCam Makeup: Face Editor

Developer: Perfect Mobile Corp.

Please note the upper right corner with the very small x, one can’t press there. Again, another Reward in 5 seconds. It seems to me these may be deliberately made this way in the hope users will buy the apps out of frustration.

Also note that I have had many ads that worked successfully, but they were of different durations and layouts. I was around level 4500 when I first reported this and am now beyond 4700.

Ad for Tiki Solitaire Peaks, developer Scopely Inc, has the same problem with the Reward in 5 seconds never starting the countdown, thus forcing me to dismiss Pet Rescue and restart the game.

https://community.king.com/en/pet-rescue-saga/discussion/407846/cannot-continue-game-after-ad-from-onesoft-global-pte-ltd

Hi there! Thanks for bringing this up! Although this sort of ad issue is not handled by Studios, I can pass your feedback on to the team responsible for ads at King. But before, would you mind sharing your player ID? 🙂

I think that is what they do... I assume anyway. They know what they are doing 😁 I'll pass the info on too though so thank you for that!

If I click a little icon at the top left corner of the ad that freezes, it says Ad Choices, and if I click that it brings me to Mintegral.com. So they are the ones serving these ads to Pet Rescue. perhaps they should also be notified about the problem with the ads, as perhaps they are responsible for the interface.

https://community.king.com/en/pet-rescue-saga/discussion/comment/2681741#Comment_2681741

Ok, thanks. I saw this happen with another ad, next time I’ll log who the developer is.

Are you certain it isn’t a bug in the module that allows ads to run? What (or who) controls the amount of time-till-reward and screen layout? Could it be a problem with the ad agency distributing the ads on the game?

https://community.king.com/en/pet-rescue-saga/discussion/comment/2679749#Comment_2679749

I have 300+ GB free!

Just to let you know, the cm has passed this to the studio so they can let the relevant departments know 🤗

Thank you. I know exactly how you feel as I have this issue a lot on a non king game, and it is really annoying and time consuming. Thank you for all the device info, you've got more than 2GB free? I have to ask because the CM will.

I know the ads are down to whoever is behind the app rather than king, but they clearly need to be told its not working 🙄

Screenshot

Here is a screenshot after 1 minute, still says Reward in 5 seconds

https://community.king.com/en/pet-rescue-saga/discussion/comment/2678545#Comment_2678545

The ad never starts the countdown for you to get your reward (the X never becomes touchable, stays greyed out). After the interactive part where you can play a bit to get interested in their game (which is 1945 - Airplane Shooting Game), you get taken to the App Store if you press almost anywhere on the screen, and you can do this multiple times. At no point can you press the X to get your reward and return to Pet Rescue. To play Pet Rescue you have to dismiss the app and restart. iPad Pro (12.9-inch) (5th generation), MHNK3LL/A, IPadOS 16.5 . I’ve played many levels of PR and watched many ads, for years, and this is just a failure of the developer to start the reward countdown.

Good evening @jpmstarfire and welcome to the community!

Which device are you playing on? (model, version and OS type)

Does the screen just go blank or does it take you to the app store?

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Good evening @jpmstarfire and welcome to the community!

Which device are you playing on? (model, version and OS type)

Does the screen just go blank or does it take you to the app store?

https://community.king.com/en/pet-rescue-saga/discussion/comment/2678545#Comment_2678545

The ad never starts the countdown for you to get your reward (the X never becomes touchable, stays greyed out). After the interactive part where you can play a bit to get interested in their game (which is 1945 - Airplane Shooting Game), you get taken to the App Store if you press almost anywhere on the screen, and you can do this multiple times. At no point can you press the X to get your reward and return to Pet Rescue. To play Pet Rescue you have to dismiss the app and restart. iPad Pro (12.9-inch) (5th generation), MHNK3LL/A, IPadOS 16.5 . I’ve played many levels of PR and watched many ads, for years, and this is just a failure of the developer to start the reward countdown.

Here is a screenshot after 1 minute, still says Reward in 5 seconds

Screenshot

Thank you. I know exactly how you feel as I have this issue a lot on a non king game, and it is really annoying and time consuming. Thank you for all the device info, you've got more than 2GB free? I have to ask because the CM will.

I know the ads are down to whoever is behind the app rather than king, but they clearly need to be told its not working 🙄

Just to let you know, the cm has passed this to the studio so they can let the relevant departments know 🤗

https://community.king.com/en/pet-rescue-saga/discussion/comment/2679749#Comment_2679749

I have 300+ GB free!

https://community.king.com/en/pet-rescue-saga/discussion/comment/2681741#Comment_2681741

Ok, thanks. I saw this happen with another ad, next time I’ll log who the developer is.

Are you certain it isn’t a bug in the module that allows ads to run? What (or who) controls the amount of time-till-reward and screen layout? Could it be a problem with the ad agency distributing the ads on the game?

If I click a little icon at the top left corner of the ad that freezes, it says Ad Choices, and if I click that it brings me to Mintegral.com. So they are the ones serving these ads to Pet Rescue. perhaps they should also be notified about the problem with the ads, as perhaps they are responsible for the interface.

I think that is what they do... I assume anyway. They know what they are doing 😁 I'll pass the info on too though so thank you for that!

https://community.king.com/en/pet-rescue-saga/discussion/407846/cannot-continue-game-after-ad-from-onesoft-global-pte-ltd

Hi there! Thanks for bringing this up! Although this sort of ad issue is not handled by Studios, I can pass your feedback on to the team responsible for ads at King. But before, would you mind sharing your player ID? 🙂

Ad for Tiki Solitaire Peaks, developer Scopely Inc, has the same problem with the Reward in 5 seconds never starting the countdown, thus forcing me to dismiss Pet Rescue and restart the game.

Another problem ad: YouCam Makeup: Face Editor

Developer: Perfect Mobile Corp.

Please note the upper right corner with the very small x, one can’t press there. Again, another Reward in 5 seconds. It seems to me these may be deliberately made this way in the hope users will buy the apps out of frustration.

Also note that I have had many ads that worked successfully, but they were of different durations and layouts. I was around level 4500 when I first reported this and am now beyond 4700.

https://community.king.com/en/pet-rescue-saga/discussion/comment/2686102#Comment_2686102

Totally understand how much it can inconvenient. I want to draw the Ad Team's attention to it. To do that, I would need your Player ID. You can find it by going to your account settings and tapping the yellow King logo like on the following screenshots:

Here is my ID. I just had the ad for Tiki Solitaire TriPeaks, developer Scopely, Inc. freeze up again, it comes up fairly often, frozen at 5 seconds.

Recover Account
I got a new phone and was connected through Facebook. When I got the new phone and downloaded the game it did not save my last game. I was on level 3044 or close to it. Can I recover it some how?
level 9468
is someone having problems here also? never having enough pets
Compra não concluída e sem reembolso
Fiz uma compra mais no jogo mostrou "COMPRA NÃO CONCLUÍDA" porém q meu dinheiro não foi reembolsado
9416
IImpossible De passer le niveau 9416 Qui peut m aider?
Can’t get extra moves or bonus with adverts
Since last Monday I have been unable to add 5 extra moves by watching ads. I have been playing Pet Rescue for years and have always been able to watch ads for extra moves or extra bonus. Can only use gold bars. Why is this? Can I not have adverts for extra moves reinstated please

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