Sign Up!

🐾🏑 Build your Winter Petopia πŸŽ„
New Year - New device? πŸ“± Check out how to sync it! Android πŸ€– | Apple 🍏

Hey. Can someone help me? I had to reset my phone. Because of that, I lost all the aids from the pet

Tiinamari
Tiinamari Posts: 15

Level 2

Hey. Can someone help me? I had to reset my phone. Because of that, I lost all the aids from the pet rescue game, such as hammers, balloons, rockets, etc. And I had many hundreds of them collected. The level of the game and the gold bars remained unchanged, fortunately. Can those aids ever be recovered?


Best Answer

  • Lady_Choo
    Lady_Choo Posts: 26,144
    Answer βœ“

    Good evening @Tiinamari

    Unfortunately unlike gold and level progress, boosters are only saved in your device memory so if you clear the data, you remove those too.

    If you paid for any of them with real money, you would need to go through to player support from within the game and they will be able to replace them. Unfortunately they cannot replace free ones.

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144
    Answer βœ“

    Good evening @Tiinamari

    Unfortunately unlike gold and level progress, boosters are only saved in your device memory so if you clear the data, you remove those too.

    If you paid for any of them with real money, you would need to go through to player support from within the game and they will be able to replace them. Unfortunately they cannot replace free ones.

  • Tiinamari
    Tiinamari Posts: 15

    Level 2

    Thanks to Lady-Choo for your answer. It's really sad that I lost all the help but there is nothing I can do. Thanks, Lady-Choo πŸ’

  • Lady_Choo
    Lady_Choo Posts: 26,144

    You are very welcome, I am sorry I couldn't be any more help. Keep entering the contests in the community though (link is below my signature) and you never know, you might be lucky πŸ€—

Hey! Would you like to give us your opinion?