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Lost boosters

damian1981
damian1981 Posts: 1

Level 1

My pet rescue game crashed and although I am still on the same level I was on I have lost all tue hundreds of boosters I had and lost all the gold

is there anyway to get this back please

thanks

damian

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Good evening @damian1981 and welcome to the community.

    Have you tried logging out and then back in again?

    The best thing to do would be to contact player support if you're playing on a device, through the help centre as they can look into your account.

    I will warn you though that they don't often replace lost boosters as the advise that you don't store many. Boosters are kept within the device memory and not stored in the game so they cannot track them unless you purchased them using real money. In which case they can be replaced.

    Either way, you need to sort the gold out so they can look into that too 🤗

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