any proplem with pet rescue saga and other king games

Tonya_Scanlon

i play on facebook yesterday i got you are currently offline and pet rescue saga wont load at all yet my other king games say the same thing but load and i can play them, pet rescue saga is the only one that wont load this is a screenshot of what i get when im loading any of the king games

Lady_Choo

Hi @Tonya_Scanlon sorry for the delay. Were you connecting through Facebook?

I know they have been trying to fix the game so it could have been that if it is working now.

Tonya_Scanlon

yes i was connecting through facebook i know there was an issue bout a wk prior to this which got sorted and was playing until 2 days ago but now i get that you are currently offline and game wont load all the other king games i get the same pop up but they all load, just 1 wont let me ask for lives or send lives and 1 doest give me the daily gift Lady_Choo. So sorry i seemed to of asked twice dont know how that happen

Lady_Choo

It might be just an issue with the browser, have you tried clearing cache and cookies and using a different browser?

Tonya_Scanlon

tried all that but still the same im always clearing cache and cookies daily sometimes 3 times a day, i did try a different browser but got the same

Lady_Choo

Ok. Which laptop/windows version is it? Just in case it helps the team.

Tonya_Scanlon

its a lenovo windows 10 ive even tired in cognito mood

Lady_Choo

@Tonya_Scanlon apologies for the delay, the CM wanted to know if its still happening?

It might be related to Petopia issues if so.

Tonya_Scanlon

Unfortunately I'm unable to check due to not having a computer at mo should be back in next 2-3 weeks

Lady_Choo

Ah no to the lack of computer but at least Petopia will be done then and hopefully the game will be working properly.

Tonya_Scanlon

finely back i went into game last nite and was still the same so hopefully it is due to Petopia, just wondering if it might be due to ghostery as i have that installed to block trackers which it has done since installing it Lady_Choo and if thats the case then maybe as games like candy crush can work fine using that i know its a different game but maybe the other King games including this one should be able to work with it