Why aren't I receiving rewards after watching ads?

oneida5

This is not the only king game it's happening to.

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/440019/why-arent-i-receiving-rewards-after-watching-ads

Hi and welcome to the pet community.

Ads are still in testing and likely for reasons like this. I think the best thing for now might be for you to contact player support from within the game as they are likely to see it quicker and can feed it back to the studio.

Is it all ads or just certain types?

If you want to let me know which device you have and version, and also confirm you have checked for updates on both device and game, and that you have more than 2GB free. I can also feed it back to the community manager in case of more reports 😊

oneida5

Samsung galaxy 23. It's most ads. Sometimes I watch an ad and get a booster and other times I won't get one. As for balloon pop on farm rescue the ads keep buffering.

Lady_Choo

Sorry, It didn't notify me that you had replied.

That event in farm is very new and not so many have it yet.

It sounds like its not got a very strong connection, does it do the same if you switch from wifi to mobile network?