New Design in Pet Rescue Saga

Snow_Rider

Hey Pet Savers,

Thanks for sharing your feedback about the new design. We’re sorry to hear that some of you are finding the game blurry and difficult to play with. Your experience is important to us, and we appreciate you letting us know about this issue.

We’ll make sure to forward your comments to our Studio team so they can look into it. If you’ve already shared your experience on the forum, rest assured that we’ve heard you! This helps keep our community clean and makes sure everyone’s feedback is seen.

Thanks for your patience and understanding. If you have any other concerns, feel free to share them with us.

Snow_Rider

It's me again! 😃

To help our team investigate further, could you please share some screenshots of the game @WeaverFairy @therapydog @sjt2586? Your input will be really helpful for us to understand and address the issue.

therapydog

https://community.king.com/en/pet-rescue-saga/discussion/comment/3118044#Comment_3118044

I think the issue is the blocks being rounded on the edge and the images having a 3-D effect cause them to look blurry.

WeaverFairy

Screenshot_20240718-092912_Pet Rescue Saga.jpg

no separation between blocks. Too bright. Also agree rounded effect tends to blur them. Cannot play at all Too painful on my

Snow_Rider

Thank you both @WeaverFairy @therapydog for sharing the screenshots. Rest assured, I've forwarded them, along with your feedback, to the team.

Snow_Rider

@WeaverFairy @therapydog It seems that blocks might be different depending on a player's device. To investigate further, could you please share the device you use to play the game? 😊

11Sutoapp

Indeed the new design is for childeren however de adds are for adults, What if you lose us adults? No fun to play anymore gives me a headache. I lost all mine boosters becouse I thougt I had a problem on mine machine and removed the game and installed it again, but is really intended by you. Unbelievable.

Lady_Choo

The game is not designed for children. I understand that players don't like change, but I will pass your feedback on.

WeaverFairy

I am using a Samsung Android Tablet. Software is up to date.

I do not understand why anyone would change the block design. I did not see any complaints about them before the change now every day here there seems to be a new one and the reviews are also reflecting players annoyance and difficulties with it so why not just go back to the one everyone was OK with?

Snow_Rider

https://community.king.com/en/pet-rescue-saga/discussion/comment/3119372#Comment_3119372

Could you please specify the model of your device? That would be really helpful for us!

Regarding your question, we didn't intentionally change the blocks, but the resolution can vary depending on the device. This means that on some devices, blocks may appear clear, while on others, they might look a bit blurry. We need to verify this and test the game on the device you use. Thank you for your understanding! 😃