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hi have tried this to no avail also have wasted friends help each time I gave it a go
Hi @60jan friends help is just balloons, they will not be helpful at all to pass this level, so do not use them. If you pop balloons it will remove blocks and make it harder to remove the green multiplying blocks.
Drop a Pet, then remove ALL green virus blocks. Only when they are gone another Pet will fall.
Do this again until you have six Pets, then rescue them.
You can remove the virus blocks by matching them with other virus blocks, or with boosters.