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Moved on from 7663 but
Answers
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good morning! Sometimes different platforms take longer to approve updates. Facebook is often later but whether that's due to the time it takes them to approve (after the studio has sent it) or simply the fact that it's harder to update on browser, so it may come when the new levels are released.
Just make sure you clear cache and cookies so that when the game is updated, it's ready to go 🙂 -
A fix has been sent, we don't know why its held up. Each platform has to approve it on the platforms side. And it looks like Facebook is often later after the others. Hopefully it will arrive with the new release levels tomorrow. Clear cache and cookies every so often in your browser as you will not get it otherwise even when it does appear.
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it looks like something is blocking the update. We've been pestering our community manager so hopefully one way or the other we might have an idea soon. Just don't waste any boosters on it until it is running again and if you have another device, you could use that until it's fixed.
