Everything is gone!

sdbenj61

I went to play the game today and there's strange messages on the screen like "Unable to load data…", the summer petopia event is gone, my friends are gone, ALL OF MY POINTS AND BOOSTERS ARE GONE!!! The game is acting as if I'm a new player but I'm on level 3397. Help!! I had lots of boosters and over 300,000 points!!

Snow_Rider

https://community.king.com/en/pet-rescue-saga/discussion/458466/everything-is-gone

Hi there!

We recently encountered issues with the Windows app, but the good news is that the problem has already been fixed. To get back to your game, please update the Windows app to the latest version.

For more information, check out the link below 👇️

https://community.king.com/en/pet-rescue-saga/discussion/458389/i-cant-play-on-my-pc

sdbenj61

https://community.king.com/en/pet-rescue-saga/discussion/comment/3108362#Comment_3108362

I followed your instructions but nothing has changed. Everything is still gone. Please help.

sdbenj61

Update. I signed into my account and that solved the problem. Thx.