We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Hi, I am sorry, we cannot access your player account in the community. You would need to contact support from within the game. They can see if gold bars have been claimed, or if you have spent them etc etc but we cannot see that here.