the game loads but won't open

conny3

come on guys this is getting a bit ridiculous the game load but it won't open this has been like this for several days what is going on with the quick link on fb

QueenB

https://community.king.com/en/pet-rescue-saga/discussion/466788/the-game-loads-but-wont-open

Hi @conny3,

I’m sorry you’re having trouble with the game. Here are a few steps you can try:

1. Clear Cache: Clear your browser or app cache to help with loading issues.
2. Check for Updates: Make sure your browser, app, and device are up to date.
3. Try a Different Browser: If you’re playing on Facebook, try using a different browser like Chrome or Firefox.
4. Restart Device: Sometimes a simple restart can fix the issue.

If the problem persists, you might want to reach out to Player Support for further assistance. Hope this helps! 😊