Pet Rescue doesn't open (Edited by CM: Help us with the Investigation)

blossom

Usual problem when we have petopia, game will not load or is so laggy that it becomes unplayable..

blossom

Redmi note 12 android 14 thanks

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/3177398#Comment_3177398

Thank you 🤗

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/3177229#Comment_3177229

I thought you would have but if I hadn't mentioned, you might not have.

Also thank you for reminding me, I need to update my ios lol.

Lady_Choo

@blossom the issue is when not everybody is affected. Mine lags on a couple of games but PRS isn't one of them. So its harder to isolate the issue when some do and some don't. That's why I am asking for devices to see if we can spot a pattern.

JoolsV

Candy Crush, Candy Crush Jelly, Candy Crush Soda are all playing absolutely fine no problems with them at all.

mari512

J'ai le même problème sur le Samsung galaxy 12 et sur la tablette

Le jeu s,ouvre jusqu'à "jouer" et plus rien ensuite. Le jeu ne se lance pas.

Mart19

Idem pour moi sur pc le jeu se lance je clic jouer et plus rien le jeu est bloqué

JoolsV

https://community.king.com/en/pet-rescue-saga/discussion/comment/3177425#Comment_3177425

So I’ve updated all my Apps, deleted PRS twice and reinstalled it twice, I’ve removed all redundant Apps, I’ve forced shutdown on my devices several times but the game will still not load. Do I assume this is forever or is anyone doing anything to fix this?

justme0252

Evert time you have a Petophia my ipad crashes or take over an hour to load, its not a cache problem has to do with your code for Petophia, once it does load I am fine until I pass the level then will not load or takes for ever. Frustrated. Please modify your code