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Help please.

spooki
spooki Posts: 2

Level 1
edited November 10 in Support

I can't get into my game since Halloween Pettopia.I have cleared cache.Turned off my devices and turned back on,I even uninstalled and reinstalled the game on one device .Nothing worked. I play on android phone and tablet.

Answers

  • Snow_Rider
    Snow_Rider Posts: 2,643
    https://community.king.com/en/pet-rescue-saga/discussion/475375/help-please

    Hello there! I’m so sorry to hear you’re having these issues. This does sound odd, especially since Petopia has already ended. 🤔 When you try to open the game, do you see an orange screen or is it freezing at a different point?

  • spooki
    spooki Posts: 2

    Level 1

    Hi, Since asking my game is now opening on my android tablet but not my phone. I get to the first screen where it asks if you want to play or go to account, if I tap play it then goes to orange screen,the wheel turns really slow for a bit then stops.And just stays like that.

Hey! Would you like to give us your opinion?

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