Help please.

spooki

I can't get into my game since Halloween Pettopia.I have cleared cache.Turned off my devices and turned back on,I even uninstalled and reinstalled the game on one device .Nothing worked. I play on android phone and tablet.

Snow_Rider

https://community.king.com/en/pet-rescue-saga/discussion/475375/help-please

Hello there! I’m so sorry to hear you’re having these issues. This does sound odd, especially since Petopia has already ended. 🤔 When you try to open the game, do you see an orange screen or is it freezing at a different point?

spooki

Hi, Since asking my game is now opening on my android tablet but not my phone. I get to the first screen where it asks if you want to play or go to account, if I tap play it then goes to orange screen,the wheel turns really slow for a bit then stops.And just stays like that.