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pet rescue won't load on my pc

kingbw
kingbw Posts: 2

Level 1

Pet rescue won't load on my pc. I don't want to start over if it can be helped. I just passed level 2000. Any help would be appreciated. Thanks

Answers

  • Snow_Rider
    Snow_Rider Posts: 2,643

    Hi there! πŸ‘‹

    I've noticed a few reports about this issue and would love your help in investigating further. Could you share a bit more information?

    • When did the problem start?
    • Are you seeing any error messages or a black/orange screen?
    • A screenshot of what you're seeing would be super helpful!

    Thanks so much for your collaboration! 😊

  • kingbw
    kingbw Posts: 2

    Level 1

    Thank you for help. I haven't been to open pet rescue saga on my pc for several days. I have an icon on my desktop that I use to access the game. Nothing happens now when I click on it. I was advised to change my password because I couldn't login. The only error that I received was about the login. I have tried everything I could think of including uninstall. I wasn't able to uninstall because of a conflict with the Microsoft Store. Finally tried downloading on my android tablet and was able to keep my level of 1703. Was wrong about level previously. I am happy that I can still play on my tablet but I miss the larger screen on my pc. If you have any ideas, I would be grateful.

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