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Why did my Petopia start back at level 1 & now all I get is random levels?
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Hey @KristieC! So sorry to hear about the inconvenience caused. This is a known issue, and the Studio is actively investigating it. Please keep an eye on this thread for the latest updates. In the meantime, we've reset your progress and moved you back to level 8230, so you won't have to start over from 0. Hopefully, this helps make up for the troubles you've experienced 😉
Así como me quejé, hoy debo decir, que si bien empecé de 0 nuevamente, cuando llegué al nivel 15, me dio el premio por haber llegado al nivel 65.
Sumó el proceso anterior con el nuevo, para el juego no perdí el avance.
Así que todo arreglado para mi, muchas gracias!!
Hi @KristieC , it is a good idea to save your progress as you play! Please read below, it is not hard to connect and save your progress🙂
Option A Create a King account:
Option B Connect the game to your Facebook account:
https://kingcare.zendesk.com/hc/en-us/articles/4414490353297-New-phone-or-tablet-Learn-how-to-move-your-progress#%20
What I meant was it started me back at level 1 on the Petopia & then all I was getting was random levels it didn't continue where it should have on regular Pet Rescue which would have been level 8230. I uninstalled the game & restarted at level 1 like it does when you first start playing Pet Rescue. It's fine I will eventually get back to where I was. I don't know anything about saving the game. All I have ever done is close the game & when I open it again it's right back where it should be.
Bueno, que decir hoy a mi también me pasó, Petopia comenzó en nivel 1.
Do you mean that you've lost all your game progress? 🙀 If you play on laptop I assume you use the Windows app version of the game. When you say 'restarted' what does this mean you did? All you needed to do was log out, then log in again (which retrieves exactly where you were at) How are you saving the game, is it via email or via facebook? With some answers we should be able to help you get back to where you were.
Yo estoy jugando y hasta el momento no he tenido inconvenientes, voy en el nivel 40.
Estoy al día con los niveles de los martes y juego solo en el cel.
I was at level 8229 in the normal Pet Rescue & had almost reached level 65 in the Petopia when it started over. I am playing on a HP laptop. I restarted the game & started over at level 1
Hi @KristieC the Petopia problem appears to be a glitch that some players are having currently. Are you making sure you're connected and save the game each time you play? It would also be helpful if you could tell us what device you are playing on? The 'random levels' mean you are at the current end of levels. More are released every Tuesday. If you have passed Level 8232 then you have all the levels, if not please look in your app store for a game update to get further levels (sometimes they do not automatically update)
Mine too and it's getting frustrating... My started level 1 on 2 occasions after getting to level 29
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