help please

Manuela_Gaggini · January 31

I play Pet Rescue Saga on Facebook with my PC (Windows 11). I have been getting this error message for months. Can you halp me please?

Lady_Choo · January 31

Hello! Firstly have you tried the recommended troubleshooting for the windows app you can find HERE?

If that hasn't worked, can you tell me when you are getting the error message, what are you trying to do?

Manuela_Gaggini · February 5

it still does not work :(

Lady_Choo · February 5

I am sorry to hear that. What exactly is it you are trying to do when you get this message? Have you checked you are definitely logged in?

Manuela_Gaggini · February 6

I did what you recomended.
I I keep getting the same message and I cannot get help from my frinds. I have been stuck at level 5797 for 2 months :(

Lady_Choo · February 7

I understand that, but I need to know exactly what you were doing to get the error message.

The help from friends is on pause right now, so unfortunately they are not available.

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