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✅ FIXED: I can't claim my rewards for 1-2-3 Grow

Snow_Rider
Snow_Rider Posts: 3,200
edited May 19 in Support

Dear Players,

Our team's aware of an issue in Pet Rescue Saga, where you receive a pop-up mentioning you already collected your Gold Bars on a different device, when trying to claim these Gold Bars for the very first time, when in reality, you haven't collected them in a different device at all.

🎯 Here’s what you need to know:

  • Our team is actively investigating the issue.
  • We’ll keep you updated right here as soon as we hear more from the Studio.

We understand how frustrating this can be and truly appreciate your patience.

Have a wonderful day! 🐶🐱

Comments

  • jabot66
    jabot66 Posts: 2

    Level 1

    help

  • Snow_Rider
    Snow_Rider Posts: 3,200
    edited May 19

    Hello Pet Savers! 🐾 Good news! The issue should now be fixed, and that reappearing pop-up from the 1-2-3 Grow event should no longer show up. To get the fix, please update the game to the latest version.

    In case you're still experiencing the problem, please let us know and share your Game ID so we can pass the info along to the Studio.

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