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Pet game is frozen!! How do I unfreeze. I deleted and added again but still frozen
Great to hear and you are welcome! đ
I turned off my iPad and turned it back on and the problem was resolved. Thank you
Hi dear welcome to our community
Please Post An Screenshot For More Clearance
Hi @maccieny and welcome to CC jelly community:)
First check for app update first and then, provided you have a fb account or king account please log out, restart device and wait a couple of minutes, log in and clear a level to see if your game is connected to the server.
Let us know if it helps.
Though, I'm not sure what do you mean by pet game in candy crush jelly. Do you mean Birthday Bash/Odus the owl challenge?
Please share a screenshot with us, it might be helpful. How to take a screenshot depending on your device is detailed HERE
You can then upload your image by clicking this icon:
Also may I ask what device and platform are you playing on?
Thank you.
Welcome to Sweet King Community! đ
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! đ)Â
You can click here if you have playing any device đand all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. đ
Android
iOS
Kindle
Windows mobile
Computer
â ď¸Â NOTE â ď¸
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
By the way, their team is still testing this new feature that's means it's still not complete to be fixed to everyone mostly.
If you want to win gold bars on this game, you can join here and answer on this game's contests that you can chance to win gold bars. đ
đ Have a nice and safety day! Sugar Crush! đ
if it's the same as i'm thinking, you should make candy combinations near the ice so you can break the ice and free the animals â¤ď¸đ¤
did it help you? if you have more questions you can say that I answer
Hi @maccieny welcome to community đ¤đ
how so frozen? explain your problem better so i can help you
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Hi, for about 3 weeks I cannot buy gold bars in any way. I searched, but did not found in any given information a reason. In november I was still buying, no longer possible. Could those entitled help me ? Thank you (to be honest I truly saved a lot of money, but sometimes I would like to offer myself a "gift")
is someone having problems here also? never having enough pets
I got a new phone and was connected through Facebook. When I got the new phone and downloaded the game it did not save my last game. I was on level 3044 or close to it. Can I recover it some how?
Fiz uma compra mais no jogo mostrou "COMPRA NĂO CONCLUĂDA" porĂŠm q meu dinheiro nĂŁo foi reembolsado
IImpossible De passer le niveau 9416 Qui peut m aider?
đ General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellularâŚ
Hello Pet Community! đž Curious about the latest level in Pet Rescue Saga? Youâve come to the right place! đśđą đď¸ New levels are released every Tuesday, so thereâs always a fresh challenge waiting for you! đAs of December 23, the latest available level is 9477. On December 30, the next latest level available is 9492. OnâŚ
