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Pet Rescue does not fully load
Comments
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Hi @Myfanwy11
I'm sorry you are having problems.
Another thing that might be helpful is to try playing on a completely different browser than the one you usually use.
Let me know if this helps and if not we might need to look at other solutions.
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The new update on my phone and iPad won’t work , like the new map is that normal because it’s been months since a new map level was released
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Hi @blancheelobo welcome to the Pet Rescue Community 😊
Sometimes the game does not update automatically and you need to find the game in your app store and look for an update button. I hope this helps.
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Hi
my account seems to not allow me to go back to my old map where I was still waiting for an update
my levels were saved but it brought me all the way back to level 1 it’s been happening every time I update it from App Store
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My game will not fully load. I am on desktop. I am using Google chrome
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Hi, @blancheelobo your problem was not cause by update but rather triggered by the update activity. Most likely is your icloud or itune did it. Turn off the auto restore setting of icloud or itune should solve the problem..
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what do you do if you are playing on a desk top computer?
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Hi, @sandirye , your problem is a very difficult one. With the limited information i have i think you are probably one of the victim of the daylight saving time. This event set some servers off syncs and that cause your loading failed. Whether this is your case or not I don't know but clearly it is a connection problem.
For ordinary problem, changing browser or win10 app will do the job but for daylight saving time problem none of those tactic work. This requires change internet servers, so you need to test on different internet providers, like connect to your cellphone's hotspot, or public wifi or use a VPN. Beyond that are all damaging methods which only can be suggested by King. If you need my assist further let me know.
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Hi ... I use firefox but the game doesn't come in there either. I use 2 email addresses to log in to Facebook and it works with one and the other doesn't load unfortunately.
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