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Pet Rescue where's my levels gone, started back at level 1. Lost levels

Chris_Simpson
Chris_Simpson Posts: 2

Level 1

Started back at level one but I was on a much higher level (1600+ I think).  I need someone to reset my game back to the level I was on

Answers

  • Lynette
    Lynette Posts: 7,053

    Hi Chris,

    This can happen sometimes especially if you've recently cleared your browsers cache and cookies recently. But it could also be because you now have the new version of the game.

    Try playing Level 1 then re-loading the game. 

    This usually reconnects with the saved data for your game and you'll be back where you were before. 

    Let us know if it works :)

  • Chris_Simpson
    Chris_Simpson Posts: 2

    Level 1

    Hi Chris,

    This can happen sometimes especially if you've recently cleared your browsers cache and cookies recently. But it could also be because you now have the new version of the game.

    Try playing Level 1 then re-loading the game. 

    This usually reconnects with the saved data for your game and you'll be back where you were before. 

    Let us know if it works :)

    Thank you but this did not resolve my issue
  • Rafaela_Mjeda
    Rafaela_Mjeda Posts: 2

    Level 1

    Hi Chris,

    This can happen sometimes especially if you've recently cleared your browsers cache and cookies recently. But it could also be because you now have the new version of the game.

    Try playing Level 1 then re-loading the game. 

    This usually reconnects with the saved data for your game and you'll be back where you were before. 

    Let us know if it works :)

    I now have the same problem, I was level 1600 & something and I am now level 2, please help
  • Keighleymargare_
    Keighleymargare_ Posts: 6

    Level 1

    Need my pet rescue full lifes

  • Keighleymargare_
    Keighleymargare_ Posts: 6

    Level 1

    Where's my full life's gone from pet rescue

  • Ianheath77
    Ianheath77 Posts: 1

    Level 1

    pet rescue jumped back 400 levels ,how do i get back to where i was

  • Lynette
    Lynette Posts: 7,053

    Hi @Ianheath77 This appears to be happening to lots of players today.

    When there is a problem like this that seems to be affecting so many, we just need to wait for them to fix the glitch 

    If you play on a different device try using it until the problem is fixed.

Hey! Would you like to give us your opinion?