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Events are disappearing and can’t give lives to friends
peachsmith11122
Posts: 1
Level 1
in Support
Hi starting Monday my events are disappearing and when I click to give lives to friends dog appears with “oops something went wrong, please try again” message. Does any body else have this issue? How did you fix it?
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Comments
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I have had that problem if I am not connected to the internet on my device. I have seen the oops dog. When I do I reconnect to my wifi and I am back running. Could be cause of the events disappearing do not know. But give it a try. Good luck!
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Hi and Welcome to our Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features or Events might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.
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A mí me está pasando igual. He hecho todo lo que me han recomendado pero no funciona.
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starting this week under events, I no longer get the option to help others who are not on my friend list. I have also been getting oops something went wrong.
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JJLC - I have also been unable to help others who are not on my friend list for the past few weeks. I think it changed a couple of releases back. However, the friend appear to be asking for help quite often and it does allow for more play. I guess my team is really active. And again the Oops message is usually because the game on your device can not get a connection or a secured connection to the King Server Farm. If the oops is temporary it is a connection issue. Also could be your WIFI depending on the way your device is setup.
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ah ok, I'm not the only one who can no longer help others who are not on their friend list. My friend list isn't very active and I'm waiting now for next event as currently at the road block.
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A mí me está pasando lo mismo. Es muy frustrante.
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I have had it go on for a while and then it seemed to right itself. Hang in there...
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