Pet Rescue Saga

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Pet Rescue Saga

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Having issues logging into Candy crush and Pet rescue since Wednesday afternoon. Is there a problem

Linda_Henninger

Candy crush only loads to 69% then just sits there. Pet Rescue shows the load bar only fills half way.

Accepted answers

Wunderbaum

Hi Linda!

I suggest you try the following steps:

1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.

2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/

3) Try the game in another browser - for instance Google Chrome or Firefox

4) Make sure you have other tabs closed

5) Make sure you have Adobe Flash player updated: https://get.adobe.com/flashplayer/

6) Check if your Antivirus and/or Firewall settings is affecting the game

Also I suggest you try the game on King.com. I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)

All comments

Linda_Henninger

Clearing the cache seemed to work for both, thanks

Wunderbaum

Hi Linda!

I suggest you try the following steps:

1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.

2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/

3) Try the game in another browser - for instance Google Chrome or Firefox

4) Make sure you have other tabs closed

5) Make sure you have Adobe Flash player updated: https://get.adobe.com/flashplayer/

6) Check if your Antivirus and/or Firewall settings is affecting the game

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)

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New here? Sign in or create an account to join the fun.

Accepted answers

Wunderbaum

Hi Linda!

I suggest you try the following steps:

1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.

2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/

3) Try the game in another browser - for instance Google Chrome or Firefox

4) Make sure you have other tabs closed

5) Make sure you have Adobe Flash player updated: https://get.adobe.com/flashplayer/

6) Check if your Antivirus and/or Firewall settings is affecting the game

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)

All comments

Wunderbaum

Hi Linda!

I suggest you try the following steps:

1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.

2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/

3) Try the game in another browser - for instance Google Chrome or Firefox

4) Make sure you have other tabs closed

5) Make sure you have Adobe Flash player updated: https://get.adobe.com/flashplayer/

6) Check if your Antivirus and/or Firewall settings is affecting the game

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)

Linda_Henninger

Clearing the cache seemed to work for both, thanks

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Support
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Win Gold Bars and more!
Ideas
Help us make the game even better!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Pet Rescue Saga?
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of November 25, the latest available level is 9387. Check your game and see if you’ve made it there yet! Enjoy the…