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Progress back to level 1?

Alice_Davies
Alice_Davies Posts: 3 Newbie
in Support

I've recently had to change my FB password but now all my progress on my 'Kings' games has all gone back to level 1 when I was on level 300+ previously! Please help. TQ 

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Best Answer

  • Lynette
    Lynette Posts: 6,190 Pet Rescue Moderator
    Answer ✓

    Hi Alice, I have this happen sometimes after I've cleared my browser history!    What works for me is to re-play level 1 ~ then the game reconnects to add your score, and progress is restored!   Sometimes after Level 1 I need to re-load the game for this to happen.  Let me know if it works for you, and if not, we can get someone from King to fix it for you :)

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Answers

  • Lynette
    Lynette Posts: 6,190 Pet Rescue Moderator
    Answer ✓

    Hi Alice, I have this happen sometimes after I've cleared my browser history!    What works for me is to re-play level 1 ~ then the game reconnects to add your score, and progress is restored!   Sometimes after Level 1 I need to re-load the game for this to happen.  Let me know if it works for you, and if not, we can get someone from King to fix it for you :)

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  • Alice_Davies
    Alice_Davies Posts: 3 Newbie

    TQ for the reply. Will try this method & get back to you. 

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