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Chst won't open and now is gone

michellefarmer
michellefarmer Posts: 13

Level 2

Little dog with camper is there but chest is gone as well.as the star bar.

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Comments

  • Lady_Choo
    Lady_Choo Posts: 26,068

    There have been some issues and there was meant to be a new release today that hopefully fixed everything. Unfortunately at this moment we don't have any news as to why it seems to have been delayed again, but the community manager will see if she can find any update to the situation. Thank you so much for your patience 🤗

  • gamegirl2727
    gamegirl2727 Posts: 6

    Level 2

    Thank you for your help!

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Hopefully the chest has gone now?

  • sjl85
    sjl85 Posts: 46

    Level 3

    I have been playing it a few times this evening and just discovered that the little dog with camper is there but chest is gone as well.as the star bar.

  • Lady_Choo
    Lady_Choo Posts: 26,068

    You’re playing on Facebook if I remember correctly? We’ve been told the update is being rolled out, but you might not see the chest to start with. It should appear after you’ve played a few levels if you are getting it 🙂

  • tillysmum
    tillysmum Posts: 9

    Level 2

    Getting fed up now. Chest has disappeared and the star bar, but the damn camper van is still there. This is so frustrating. Whats happening.? Come on..................get it fixed!

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited February 2023

    Hi, I realise its frustrating but it has been fixed. They haven't changed the picture from what I can gather, but unlike last time when they gave everyone the feature and it messed everybodys games up, they might have only released it to a percentage of players as they usually do. Its also only available on new levels played. If the chest hasn't appeared after you have played a couple of levels, its possible that you don't have it this time. I am sorry that won't be what you want to hear, but at least you know its not an issue 🙂

  • tillysmum
    tillysmum Posts: 9

    Level 2

    So what happened to the map then, to see our progress in the game. We are missing out on all the chests and rewards. Will we ever get rid of the damned camper van?

  • Isoeast
    Isoeast Posts: 4

    Level 1

    I agree! We have had this camper van since before xmas and you seem to be saying we are stuck with it. Just remove it please and take us back to the map. Most of us have missed out on nearly two months worth of rewards. It is unacceptable

  • sjl85
    sjl85 Posts: 46

    Level 3

    I'm also getting rather fed up with it

Hey! Would you like to give us your opinion?