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boosters purchased for 173 000 points and over 50 000 points this week has not uploaded to account
Alishia_Pillay
Posts: 10
Level 1
in Support
i would like my boosters uploaded.to my account... on Monday 173 000 points were used to purchase a bundle but no boosters uploaded... last night over 50 000 points use dto purchase bundle... still no more boosters uploaded... trying to get help is becoming damn nightmare... can someone please help with uploading my rightful booster packs pleas... a. becoming seriously frstrated with lack of communication from pet rescue team
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Best Answer
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Hi Alishia, Cez answered you a few days ago and said she was going to send you a private message through King care, you will find it in the message inbox at the top of the screen
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Answers
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Hi Alishia,
Am I correct in thinking you tried to purchase using ingame coins?
I can pass this on to the moderator who can check your account but she won't be in until next week as its the easter break now.
If it was real money you spent you would need to go to this link for direct help. I am sorry you are having issues, but one way or the other we should get you sorted
https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
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hi its the coins earned through the game.. yes please do pass this to anyone who can assist.. would appreciate it ..thanks a mil
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No problems, I will add it to her list
She is off until Tuesday and the list is quite long, but don't worry, I will check she has. She is pretty good 0 -
hi its the coins earned through the game.. yes please do pass this to anyone who can assist.. would appreciate it ..thanks a mil
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still waiting for a resolution to this
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Hi Alishia, Cez answered you a few days ago and said she was going to send you a private message through King care, you will find it in the message inbox at the top of the screen
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hi
yes she did message me and asked for my email... haven' heard from her since hence the reminder
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Ah thank you then, I will go and give her a nudge
Its all our fault, she had some time off and when she came back she had a full length book series list to get through haha. Apologies for the wait though, I will mention it
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ok thanks .. I will wait for her response
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