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Cannot connect to store or to purchase
cannot request help from friends
do not get orange bear to clear screen!
There is no problem with our internet, Ive checked my Apple Pay account, no issues there
could you please check what is wrong.
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You are very welcome, if you need any more help, just give us a shout š¤
It seemed quite bad as it continued to fail for quite a while, most unusual. Thatās why I chose to delete the game on IPad hoping I wouldnāt loose it all after all this time.
Thank you for the update, Iāll carry on now.
Kind Regards
Ann
Hi @Ann_Swindail yes it was around Christmas it was broken and took a fair amount of fixing so for that I apologise.
Due to data protection we cannot do anything in the community regarding lost items, what I would need you to do is contact player support and they can help you further. They will always replace purchased items that have been lost as they can track them (unlike the free ones)
Make sure you choose the catagory carefully so you get to the right support team. You could maybe go with lost progress and items as while you are there, you could ask them about the levels you lost and they should be able to put you back up to the correct level manually. It sounds like it wasn't connecting so progress wasn't syncing š¤
Hi, Di you receive my reply?
I play on Apple IPad Air version Model MD785B/A Version 12.5.7
Thr problem had was since the new Christmas Map version, it wasnāt working .
Iāve since deleted game (saved in King up till it stopped working) relaunched latest app but lost about 20 levels. Very frustrating having lost any items I bought.
It is working now but on 2997 instead of 3XXX?? I would appreciate receiving reimbursement for the items received in the game/bought.
Thank you!
Ann Swindail UK
Hi and welcome to the community!
Can I just check its for Pet rescue?
Could you tell me which device you are playing on please š¤
@Panda63 the two issues are very different so its a good idea to start a new thread with yours if you have another issue in future.
Which device are you playing on? The map changed and it did have some issues but now is working on all devices except for computers. It took some time as it was a big issue and everyone was affected.
Iāve been having the same issues for a few months now. When it lets me play I have to choose random levels. Someone told me to update and I did but it didnāt help. I think my last completed level was something like 5692 or something like that. Iām very frustrated because itās been going on for so long. Already updated the game and my software. Nothing works. Iāve been playing for 10 years now and my loyalty hasnāt been rewarded in the slightest. This is the only game I play. Now I play nothing.
The carnival gates are open, and this time your pets are stepping into a world filled with color, magic, and carnival wonder. Itās the first time weāve brought this theme to Pet Rescue Saga, and your city is about to look very different from anything youāve built before. This edition brings a full reskin inspired by bothā¦
Hey Pet Savers! š¶š± Noticed your game freezing or getting stuck when playing Petopia? Weāve got a few quick tips that can help get things running smoothly again! Please try the following: ā Restart your device ā Clear your deviceās memory and close other apps running in the background ā Play on only one device ā switchingā¦
Pet Rescue Saga Mystery Mountain help Mystery Mountain is a bonus game that is released on Fridays and lasts for three days. Not all players will get the Mountain at the same time. In order to keep Mystery Mountain accessible and available for everyone, sometimes you might have access to it and your friends may not, orā¦
Pet Rescue has gone off the rails and is no longer enjoyable. Levels are nearly impossible to beat within the move limit now that there are all these ā timedā objects requiring the wasting of boosters - especially the hammer since all you do is spend time making moves. Petopia is a distraction, but honestly, the rewardsā¦
I am at level 3607 in Pet Rescue Saga. While playing, I watched all rewarded video ads offered for extra moves, but the ads were not credited. I then accepted an offer to use 9 gold bars, which were deducted, but I received fewer moves than promised and a message stating the ads were not fully watched. After closing theā¦
No puedo pasar el nivel 3571
Why can't I access the pet rescue saga town? When I downloaded the app it says it has it and everybody else that has the game has it but I can't seem to get it to pop up at all
