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boosters purchased for 173 000 points and over 50 000 points this week has not uploaded to account

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Answers

  • Alishia_Pillay
    Alishia_Pillay Posts: 10

    Level 1

    why is this marked as solved when it's not? am still trying to get my boosters and  still liaising with  cez regarding it??

  • Lady_Choo
    Lady_Choo Posts: 26,286

    Only the original  poster can mark it solved, it probably suggested it and gave you a stupid button or email? Don't worry.. I know she is in touch with you :) 

  • Alishia_Pillay
    Alishia_Pillay Posts: 10

    Level 1

    oh probably..can't remember doing so . it's just taking way too long for this to be resolved...kinda frustrating having to constantly send reminders . let's hope we get it sorted soon

  • Lady_Choo
    Lady_Choo Posts: 26,286
    edited April 2018

    I believe she was waiting on a response from you when I last asked her. She will see any replies you sent to her, but is away next week :)

  • Alishia_Pillay
    Alishia_Pillay Posts: 10

    Level 1

    I have responded...3 days ago.. let's hope this is  sorted before she go away again..  am becoming increasing impatient. can't keep coming up here just to re explain things and not have anything done..  my coins were taken ..my boosters were not uploaded.. that's not difficult to understand..  all an asking is for the boosters to be uploaded to my account..  this is 240 000 coins in total .   please assist and try n get this sorted .. appreciate it...thanks

  • Lady_Choo
    Lady_Choo Posts: 26,286

    Ok, I will pass it on to one of the other team :)

  • Alishia_Pillay
    Alishia_Pillay Posts: 10

    Level 1

    thanks appreciate it 

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,884

    Thanks Superstars! 

    @Alishia: it appears that you had contacted us through Facebook around the same time as you first raised this inquiry here in King Care. Our colleague over at Facebook had already gone through your Pet Coin transactions. But I've sent you a message here in King Care too. You'll find the inbox from the top right corner. 

    Cheers! 

    Jenny 

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