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Itโs been the 2nd time that this type of event bugs and terminates my event before the actual ending. The event started today and few seconds ago this message pop out!
Does anyone has this issue?
I sent a ticket to the support team.
To Join the Discussion or Help Players:
You should... it helps clear issues ๐
I never clear the cache regularly
I assume it's popped up again because you played this same game twice but can only claim the prize for it one time.
I wonder why it starts again for you? Do you clear your cache regularly ? It might be because you cleared the memory of having played (but King's database knows you've already played and claimed this prize)
Sometimes there is a delay, give it a few days as its summer so there could be people on annual leave ๐ค
No, they didn't answer
Have they replied?
I already wrote this to player support
I am sorry, I think the best thing to do is to contact player support from within the game and tell them whats happening. Make sure you select lost items to get to the right team.
And it popped up again
Why did I have this event started again? I collected all 50 gold bars and this event started again
I have 32,1 GB of free space on my phone
Thank you ๐ One last thing, I am assuming you have a lot more than 2gb free on the phone?
Phone model: 2201117SY
Version of Android: 11 RP1A.200720.011
Ok thank you, I need your make and model of phone (Android/iOS version) before we can pass it over to the studio ๐
This is what jumped out at me at the end of the event
I already have the update
There is no update in the App Store? It doesn't always auto update ๐
I play on the phone
I have had the update for a month
Then you need to check to see if there is an update (assuming you are playing on a device) otherwise no issues are fixed and the games not updated.
if playing on Facebook directly, it's done for you ๐
I don't have this problem. My events always go well
No, I have this event ended today too, but it was supposed to end in 2 days 19 hours
But I have this event started again
Is it working properly??
I think it's wrong because I have this event ended after 4 days, but then it continued again and it will end tomorrow
I am going to tag @Lynette as she is more likely to know the end date, but I have also asked @Snow_Rider if we have an issue with it ๐ค
@Vladislav777 and @Federico457 could we have your device models and have you updated your games?
I haven't updated the game in 2 months
๐ General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart:ย Force close apps and restart your device. Updates:ย Check that you have the latest game and device updates. Memory:ย Keep at least 2GB free storage for smooth gameplay. Connection:ย Use WiFi instead of cellularโฆ
Hello Pet Community! ๐พ Curious about the latest level in Pet Rescue Saga? Youโve come to the right place! ๐ถ๐ฑ ๐๏ธ New levels are released every Tuesday, so thereโs always a fresh challenge waiting for you! ๐As of February 17, the latest level available is 9657. Check your game and see if youโve made it there yet! Enjoy theโฆ
