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Lost levels
Knabbelientje_
Posts: 1
Level 1
in Support
Since last wednesday I have a new Phone. I had this before but that time I kept all my levels. But this time it didn't work that way. Petrescue I was Just past 1000 and now back to 423:-( and with Candy Crush Soda I lost everything as with Farm Hero Super Saga. What can I do? I don't minder loosing the levels of Candy Crush & Farm Hero but I really want thema back from PetRescue....please help
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Answers
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Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your fun journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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Can't restore lost levels on new tablet, it started me back to beginning. It might be because when I first started I had a different email which I have no access to anymore. I think I was past 6000.
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Good morning @yeshuasdrifter and welcome to our pet community 🐶🐱🐰
Don't worry, all is not lost. If you click on the cog and follow the instructions exactly as given here to make sure you get to the right place, the team will be able to help you. If you haven't got access to the old email and they cannot locate it, I am sure they will put you as close as they can to where you think you were 🤗
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