lost account

Good evening, was she previously logged in with the Kingdom or Facebook? Has she made sure that she is logged in? If she is, but her progress isn't there, try logging out then back in again. Let us know how it goes 🎃

Hiya, no please don't give me her details as I cannot do it for her and you wouldn't want anyone else to see them publicly. If she clicks on the cog and selects log in, it will bring her game back up 🤗