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No new levels
ddagounakis
Posts: 9
Level 2
in Support
I have updated my phone to ios17.3.1 also. Have updated the app and I am not getting new levels after 7125. What should I do?
0
Answers
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Hi! Snow_Rider here 🏂 Welcome to the community!
Here are some tips that might help:
- Restart the game: close all open apps and then open your game;
- Ensure you have a stable internet connection;
- Memory: make sure you have at least 2GB of free memory;
If you're still experiencing the issue after following these steps, please let me know!
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I have done all of the above. No luck whatsoever! I only get new daily challenges. And I can play random levels but these are all levels I have passed already.
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I will pass it over to the CM 🤗
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Thank you!!!
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Hi again! Could you please share a screenshot of your welcome screen showing the level you are currently on? Also, it would be great to get your Player ID. To find it, you need to:
1. Open the game;
2. Select your Account;
3. Tap the King logo. For more information, please visit the thread
As soon as I have all the details, I'll be more than happy to help you out! ☺️
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Thank you!!!
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Could you get your user ID as well please as per the instructions above, it will be super helpful 🤗
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Here ifs a picture of my ID
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Thank you so much for all the details! Please check the game and let me know if you are able to progress. Sharing a screenshot would be greatly appreciated!
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I still have not received any help and cannot move past level 7125.
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