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@michellefarmer hi, below is some help for Level 7525.
We have had levels like this before, where there is something specific that triggers the pets falling.
In level 7525 removing virus blocks (the green multiplying ones!) makes the Pets fall.
Each time the board is completely free of viruses another Pet will drop…with another virus!
Remove the viruses again to drop another Pet until you have all six!
See this example, good luck 🙂
The official answer would no doubt be yes. My own personal opinion as a player, I think all games rely on software to some degree for testing otherwise I think they would pick these things up earlier. Its not just in pet, its every game I play and not just King. I cannot see how they would have the time otherwise. I could be wrong. But I promise it is a priority, but the fix was not straight forward and caused other issues so I suspect they are having to go back and unpick what they did to see where it went wrong.