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Missing boosters
Mary_Carroll-2
Posts: 2
Level 1
in Support
I am longer receiving booster videos, to watch the video and gain boosters.
0
Answers
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Hi and welcome to the community.
At this time,not all players get the videos. So it might be that you have been moved into a group where you don't get them. Its done randomly but it doesn't mean you won't get them at some point in the future if you are lucky π
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I was paying the game on an iPad. I saved the game, and tried playing on my Android phone. I had boosters there (same player id). So, it may be the version of iOS is too old or something else. I'm going to reserve final judgment until I see if I keep getting boosters playing on my phone.
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While random sometimes its triggered by something. Sometimes it can be the devices, so ios v android, sometimes the version, sometimes the country even. Or sometimes you might have it if you log in with the kingdom rather than facebook if you have the two accounts linked. They have different tests running for different formats. Keep checking for ios and game updates, if it is a temporary blip rather than you have been moved, they might return yet π
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