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(Update the game to get the fix): I cannot play past level 7663
Comments
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mystery mountain has new levels coming. They are in testing so I've been told.
We are aware of the issue on 7663, a fix has been sent to all devices but for some reason seems to not have come through to Facebook yet.
The community manager is looking into it with the studio so all we can ask is that you don't use any boosters and maybe play on another device. The studio do appreciate it's frustrating.1 -
Cleared cache, cookies, etc, again this morning. Played 7663 again but it is still stuck although I have received daily challenge and critter carnival which worked fine. Thank you again for all you do and look forward to 7663 being fixed so that I can play 7664 and onwards.
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Just got a message from King.com that it is fixed. Its not. Just tryed.
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it is on devices. But the fix doesn't seem to have taken on Facebook 😭
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at least you got something. I'm so sorry about the delay, all I can say is it could be something facebooks end which requires more than just king to sort. I have no idea though I'm just going by past experience. Thank you for being so nice about it, I really hope for all your sakes it's fixed quickly 🤗
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Stuck on 7663 on laptop. Im using Microsoft Edge. Please help.
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have you windows 10/11? Try downloading the app from the Microsoft store, log in with Facebook and see if it works. It should as it's only Facebook affected now!
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I play on my laptop using Face Book. Has 7663 been fixed by King? If so, how do I go about updating the game?
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Hi and welcome to the community.
The fix has been issued to all platforms BUT doesn't seem to have come through to the Facebook version. You cannot do that yourself it will update automatically. All we can advise at this point is to make sure cache and cookies are cleared and if you have windows 10/11 you could try downloading the app from the microsoft store and play that way.
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At Microsoft store There isnot pet rescue saga
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