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Who do I contact for issues with the game played through the app? Critter Carnival seems to be stuck, blocking out Weather Island. It needs to be fixed.
Good evening and welcome to the community.
I need some more information before we can help.
Which device are you using. Is it up to date, can you let me know which version.
What exactly is happening, is it just not going away, could you add a screenshot?
And finally, I just need to check you have 2GB free memory and you have closed the game completely, restarted your device and then reopened the game, and that hasn't cleared it?
@King3107 @Lynette and I are the Pet rescue moderators. (I am also a farm heroes saga mod too)
Please do not tag any community managers as they are very busy. If they are really needed, each community has its own manager. Its better that we are tagged and can let them know if there are issues however. In this case its Snow_Rider (Not tagging so she doesn't get a useless notification)
@Diamond_Lim is not a community manager at all.
If you look in each community you can get an idea of who is who. The best thing to do, is just not tag anyone and then you will not tag incorrectly. Thank you.
Hello @maxie1957 Welcome to King Community. You can contact with any of moderator for Pet Rescue game from here @Lady_Choo or Community Manager @Diamond_Lim and @FluffyDinosaur. I hope they can able to help you for your questions. Thanks
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Bonjour, J'ai fait une nouvelle install pour win 11 et j'ai reinstallé CANDY avec mon adresse mail. J'ai récupéré mon niveau mais perdu tous mes boosters, comment faire pour les récupérer. Merci par avance
107 I've been trying to play level 9468 for several weeks now, but it's impossible because I can't get any pets.
I really enjoy Petopia Halloween & Christmas time. The last years Petopia, I enjoyed them. Halloween & Christmas are my favorites. I didn't expect or want this back to back Petopia. I'll give you my reasons and ask if you can put an opt out for those who don't want to play. When you started Petopia, it didn't slow my phone…
No lo entiendo
Still NO mystery mountain…..so frustrating…. its been months PLEASE fix it !!!!! I have tried everything you say to do, my husband get it and he sits right next to me. i have tried my ipad instead of computer and it still does not work! We should all be on the say advanages…. NOT FAIR !!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of January 13, the latest level available is 9537. Check your game and see if you’ve made it there yet! Enjoy the…
