Pet rescue not opening

JoolsV · October 16

Pet rescue game is not loading on ipad or iphone just keeps spinning but not opening. I have been through all of the steps suggested in the FAQ updated, reboot, memory, deleted app and reloaded it again, still won’t work please help.

Renny_Landstra · October 17

Mijn spel laadt ook niet op..

Dus kan ik bijna 3 weken niet spelen, zolang Petopia er is..dus geen extra boosters !!!!

JoolsV · October 17

So it’s Petopia causing the block? Hopefully they’ll remove it soon. I can’t get into the game anymore.

LeoLeonor1972 · October 17

Yo tampoco puedo entrar!!!;

JoolsV · October 17

it’s so annoying 😫

Lady_Choo · October 18

Hiya, unfortunately it is really annoying. I wish players could opt out but it seems we can't.

Which version ios are you playing on and which device?

For those not playing on ios, which device are you using? Have you cleared all temporary storage, deleted any apps etc you do not use, restarted your device?

JoolsV · October 18

yes done all of those - iphone 11 - iOS 18.0.1

blossom · October 18

Usual problem when we have petopia, game will not load or is so laggy that it becomes unplayable..

Lady_Choo · October 18

https://community.king.com/en/pet-rescue-saga/discussion/comment/3177229#Comment_3177229

I thought you would have but if I hadn't mentioned, you might not have.

Also thank you for reminding me, I need to update my ios lol.

Lady_Choo · October 18

@blossom the issue is when not everybody is affected. Mine lags on a couple of games but PRS isn't one of them. So its harder to isolate the issue when some do and some don't. That's why I am asking for devices to see if we can spot a pattern.

JoolsV · October 19

Candy Crush, Candy Crush Jelly, Candy Crush Soda are all playing absolutely fine no problems with them at all.

Pet rescue not opening

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