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My iPad overheats when playing Pet Rescue Saga.

2

Comments

  • dianakotori
    dianakotori Posts: 77

    Level 3

    Hi @Lady_Choo sorry for the delayed reply, only just saw your message (it was in the junk folder).

    My iPad is an iPad Air 5th Generation and it does have the iPadOS version 17.4

    The game version is 3.2.5.0

    My user ID is 1005775660

    Thank you.

  • dianakotori
    dianakotori Posts: 77

    Level 3

    Oh, and I forgot to say, when I play Pet Rescue, the battery drains really quickly, about 10% in 15 minutes or so, which doesn't happen when I play Farm Heroes.

    Thank you!

  • Lady_Choo
    Lady_Choo Posts: 26,434

    No worries, I cannot guarentee anything will happen or immediately, but if other players have the same issue and report it, they will be able to gather more info. But I will pass this over 🤗

  • dianakotori
    dianakotori Posts: 77

    Level 3

    Hey @Lady_Choo!!!

    Hi! Just a quick message to let you know, my iPad updated to OS 17.4.1 and I got the summer Petopia today, as well. One of those two things (or both) helped, because the iPad doesn't seem to be heating up as much anymore. Hope this helps!

    See you!

  • Lady_Choo
    Lady_Choo Posts: 26,434

    Woohoo thank you for letting me know, I will pass it back to the CM. Maybe it was a slight conflict that it managed to sort itself out.

    Make sure you take part in the weekly quests as well for petopia 😊

  • dianakotori
    dianakotori Posts: 77

    Level 3

    Are you kidding me? I'm already on level 24 of Petopia, even if I have been on Random Level for a few days (it's actually easier because you can pick easier levels to play, lol). It does help that I don't have to stop playing after half an hour and it's a public holiday. 😝

  • Lady_Choo
    Lady_Choo Posts: 26,434

    Sorry I meant in the community. For a chance to win gold. I got to level 5 and haven't had chance to play Pet 😁

    https://community.king.com/en/pet-rescue-saga/categories/contest-prs

  • dianakotori
    dianakotori Posts: 77

    Level 3

    Hi Lady_Choo!
    It’s been a while!

    I hope you’re doing well, this comment is just to let you know that the issue of the iPad overheating while playing Pet Rescue came back with a vengeance. I don’t know if the actual local weather has anything to do with it, though, it’s been a hot summer in Australia. However, when I play any of the other King games that I have installed, there doesn’t seem to be any problem. I play Bubble Witch 2, Farm Heroes Saga and Blossom Blast. The device is only over a year old and my software is iPadOS 18.3.1

    And another thing. Recently, I realised Pet Rescue logs me out of the game every time I close it and it’s asking me for updates to play it on Facebook. That doesn’t happen on any of the other games. It worries me, because if something happens to the device, I will lose all my progress and it’s been quite a few years…oh well.

    See you soon!

    Diana,

  • Lady_Choo
    Lady_Choo Posts: 26,434

    Hi Diana, nice to hear from you, but not good its with the same issue. @Lynette comes from Australia too and she's been keeping me up to date with the weather as she hasn't been able to open her game on PC as the fans broke and it kept overheating. So I do not envy you at all.

    As regards Facebook, when you logged in, did it ask you if you wanted to allow it to be tracked? I know apple have that feature as I kept clicking no and then it insisted on me having to log in each time. If you go to settings - Apps - PRS, then at the bottom of those settings it will say allow tracking. Normally any security concious person would say no. But if you have, that's why the constant log in. So its up to you if you do or not. If you do allow it might take a day or two to stop. At least it did for me. I don't have patience with pop ups so I just wanted it to go away lol.

    Its been a while so could I just check your app version and ios version and the ipad version?

    I will ask the team but a warning that they might come back and suggest you contact support from within the game. Sometimes its to keep track of how many have the issue as not everyone has found us here 🤗

  • dianakotori
    dianakotori Posts: 77

    Level 3

    Hi! Thanks for your quick reply. My iPad is an iPad Air 5th Generation and it does have the iPadOS version 18.3.1

    The game version is 4.0.2.0

    My user ID is 1005775660

    The interesting part is that the Facebook log in issue doesn't happen with any of the other King games that I play, we’ll see. 🤔

    Thanks again! See you!

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