Pet Rescue Saga

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!
Off-Topic

Pet Rescue Saga

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!
Off-Topic

Issues with the sound and update

deloresw000

the music actually starts then stops. The update page is still hanging around. How to fix these issues?

Accepted answers

All comments

Alex_The_Witch

https://community.king.com/en/pet-rescue-saga/discussion/comment/3339799#Comment_3339799

Hey there! Thanks for informing of the device you're using.

Please follow these troubleshooting steps and let me know if they fix the issue:

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
Update your device to the latest version of iOS and check for any updates for the game app
Make sure that you have enough storage on your device. We recommend having at least 2GB free - to check this see this link

If they don't work, please send me the following details about your device and game version:

Which Software Version is installed? Go to Settings > General, then tap About to find your Software Version.
What version of the game are you running? Open the Settings app. Go to General > Usage. Under the Storage section, wait till it shows the list of apps. Click on the game app to see the App Version.

Thanks in advance and have a great day!

Kevin_

Hi @deloresw000 , I appreciate the additional information.

Could you please help us confirm the game version you have? This can be found by searching for the game in your respective App store from your device.

deloresw000

https://community.king.com/en/pet-rescue-saga/discussion/comment/3339601#Comment_3339601

I’m using my iphone14.

Game is PET RESCUE

Alex_The_Witch

https://community.king.com/en/pet-rescue-saga/discussion/500356/issues-with-the-sound-and-update

Hey there! I hope you're doing well.

I'm sorry to hear you're experiencing these technical issues.

Could you please tell me which device you're using and what's the game version you're currently on?

Thanks in advance and have a great day.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Alex_The_Witch

https://community.king.com/en/pet-rescue-saga/discussion/500356/issues-with-the-sound-and-update

Hey there! I hope you're doing well.

I'm sorry to hear you're experiencing these technical issues.

Could you please tell me which device you're using and what's the game version you're currently on?

Thanks in advance and have a great day.

deloresw000

https://community.king.com/en/pet-rescue-saga/discussion/comment/3339601#Comment_3339601

I’m using my iphone14.

Game is PET RESCUE

Kevin_

Hi @deloresw000 , I appreciate the additional information.

Could you please help us confirm the game version you have? This can be found by searching for the game in your respective App store from your device.

Alex_The_Witch

https://community.king.com/en/pet-rescue-saga/discussion/comment/3339799#Comment_3339799

Hey there! Thanks for informing of the device you're using.

Please follow these troubleshooting steps and let me know if they fix the issue:

Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds
Update your device to the latest version of iOS and check for any updates for the game app
Make sure that you have enough storage on your device. We recommend having at least 2GB free - to check this see this link

If they don't work, please send me the following details about your device and game version:

Which Software Version is installed? Go to Settings > General, then tap About to find your Software Version.
What version of the game are you running? Open the Settings app. Go to General > Usage. Under the Storage section, wait till it shows the list of apps. Click on the game app to see the App Version.

Thanks in advance and have a great day!

Unable to buy golden bars, do not know why
Hi, for about 3 weeks I cannot buy gold bars in any way. I searched, but did not found in any given information a reason. In november I was still buying, no longer possible. Could those entitled help me ? Thank you (to be honest I truly saved a lot of money, but sometimes I would like to offer myself a "gift")
9478
Help been waiting a week for new levels and first day on impossible to pass level so mad
level 9478
somebody did level 9478? can't go through!!!
Pet rescue saga
Doesn't let me login from my Facebook account
Help passing level 96?
I cannot pass level 96. I've tried at least 50 times and can't even come close. I can't buy gems, there has to be a way without them? Thanks.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!
Off-Topic

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Pet Rescue Saga?
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of December 23, the latest available level is 9477. On December 30, the next latest level available is 9492. On…