Pet Rescue Saga

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Pet Rescue Saga

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!

We're looking into it: Weekly contest issues

The weekly contest has ended, ive finished first, but the podium appears to be stuck and ive not received my prizes. Just completed a level and it's not initiated a new weekly contest. As I've reached the end of the levels, id appreciate if this could be sorted quickly, otherwise there's no reason for me to continue playing.

Accepted answers

Snow_Rider

Hi Pet Savers! 🐾

Thanks so much for your reports! We want to let you know that the team is currently looking into the issues with the Weekly Contest. 🛠️

We really appreciate your patience while we investigate. We'll keep you posted as soon as we have more news to share.

All comments

choppert

https://community.king.com/en/pet-rescue-saga/discussion/comment/3393603#Comment_3393603

Thank you. The problem appears to have been fixed.

Snow_Rider

Hi Pet Savers! 🐾

Thanks so much for your reports! We want to let you know that the team is currently looking into the issues with the Weekly Contest. 🛠️

We really appreciate your patience while we investigate. We'll keep you posted as soon as we have more news to share.

AnnieX

Same issue here! I've also won the weekly contest which is recorded as ended. However, I've not received the winner's prize and there isn't a new weekly contest. Please could you look into this?

choppert

https://community.king.com/en/pet-rescue-saga/discussion/comment/3392864#Comment_3392864

Thanks for the reply. Ive contacted player support about the rewards but in the meantime, last week's podium is still showing, even though the game has ended. There's obviously an issue with game,so is anyone trying to fix this? As it stands, not only have I not had my rewards for last week but have no weekly contest to play in this week. I should also mention that early on in last week's contest, my level score dropped from 50+ to 1, so there are obviously issues with that game.

Alex_The_Witch

https://community.king.com/en/pet-rescue-saga/discussion/507352/weekly-contest-issues

Hey there. I hope you're doing well.

Thank you for reporting this issue with the Weekly Contest. Our team is currently keeping an eye on the situation. In the meantime, feel free to reach out to our player support team for a possible compensation regarding the rewards you ended up not receiving:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team's available 24/7. Thanks and have a great day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Snow_Rider

Hi Pet Savers! 🐾

Thanks so much for your reports! We want to let you know that the team is currently looking into the issues with the Weekly Contest. 🛠️

We really appreciate your patience while we investigate. We'll keep you posted as soon as we have more news to share.

All comments

Alex_The_Witch

https://community.king.com/en/pet-rescue-saga/discussion/507352/weekly-contest-issues

Hey there. I hope you're doing well.

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team's available 24/7. Thanks and have a great day!

choppert

https://community.king.com/en/pet-rescue-saga/discussion/comment/3392864#Comment_3392864

AnnieX

Same issue here! I've also won the weekly contest which is recorded as ended. However, I've not received the winner's prize and there isn't a new weekly contest. Please could you look into this?

Snow_Rider

Hi Pet Savers! 🐾

Thanks so much for your reports! We want to let you know that the team is currently looking into the issues with the Weekly Contest. 🛠️

We really appreciate your patience while we investigate. We'll keep you posted as soon as we have more news to share.

choppert

https://community.king.com/en/pet-rescue-saga/discussion/comment/3393603#Comment_3393603

Thank you. The problem appears to have been fixed.

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Discussions
Latest news about Pet Rescue Saga!
Support
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Level Tips & Help
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Win Gold Bars and more!
Ideas
Help us make the game even better!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Pet Rescue Saga?
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of November 25, the latest available level is 9387. Check your game and see if you’ve made it there yet! Enjoy the…