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Not getting my special building awards
Hi there! Thank you for your report! I’ve seen a couple of other comments mentioning a similar issue, and I’ve flagged this to the Studio. Hopefully, we’ll have an update for you soon!
Me habéis quitado todo no tengo nada porque ha pasado esto el juego cada vez lo estáis haciendo peor
Ahora mismo no tengo recompensas say nada
Hello, my Petopia event has abruptly ended when I had 12 days left in the event. What happened with this issue?
Je n!ai toujours pas reçus mes bâtiments spéciaux.
can you please unlock the part 5 quest that I have completed since your not handing out the ghostly gardens
Same here, not getting any special buildings, been playing for years and now keep getting issues after issues
Hello. Just want to report that I'm also have the issue with not getting any Special Buildings.
let’s get this broken event over . Not getting any results for issues reported
Special building (Woodland Lake) finally appeared but still no Ghostly Garden.
What happened to other special buildings? I have now 7 Woodland Lakes. 😁
Thank you @SApple2! That's an interesting observation — I've shared it with the team for the investigation! @Cindyleep thank you for the screenshots! 🙏
can’t wait for this event to be over. Please don’t start the Christmas one until you are sure it will actually work.
You're very welcome! 🙂
I only need one more Ghostly Garden. I completed all of Part 5 quests before reaching level 66.
After level 66, few more yellow question marks appeared but nothing has changed. The behavior is still the same. After completing that line of hearts, it automatically goes to the next level giving more hearts. Usually prior to this issue, once that line is completed, there’s a slight pause then appears the special building or garden to be placed on Petopia Island. This time the transition is immediate from one level to another.
It’s strange because it’s working on almost the first half of the allotted levels for this season but somehow it stopped.
I got my update yesterday. I was hoping that maybe it will work this time. It’s still the same. I’m now on level 77. The yellow question mark still appears with the same behavior. Below please see illustrations of successive yellow question marks.
I’ll probably slow down a bit until we get a fix. Please let us know when the Studio has created one. I will let you know if for some reason this issue get resolved prior to getting it. If it's a glitch, you'll never know. 🤷
screen shots.
Hi @Cindyleep! We’ve already reported the issue with special buildings, but unfortunately, we don’t have any information yet on when it will be fixed.
Just to clarify, were you able to complete the Ghostly Gardens quest? If not, could you please share screenshots showing your current level and the incomplete quest? That would be very helpful for the investigation 🙏
what about me? I have the same problem and I am on level 100 and on random games
Hey @SApple2 Thanks so much for flagging this and for sharing the screenshots — they’re super helpful! 🙏 Since you’re on level 66 and there are 100 levels in Petopia, you still have time to get the Ghostly Gardens needed to complete Part 4 and move on to Part 5.
Please let me know if you manage to complete the quest. I’d love to hear how it goes!
same! @Lynette please get this fixed before the event ends. Sooo frustrating!
Hi @Snow_Rider @Lynette 🙂
As mentioned here, the Ghostly Gardens stopped appearing after maybe around Petopia level 40. I'm now on level 66 and completed all the quests except for Part 4 due to this issue. I can't claim the rewards in Part 5. It's locked because Part 4 can't be completed.
here is another comment to add to that list, game keeps freezing, please let us opt out of these events or get them properly fixed.
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My Husband and I both play pet saga and he has the Christmas petopia and my game does not have it. Can you let me know 8f I will be getting it soon.
I was getting daily bonus on pet rescue and now I am not. I found it very helpful and miss not getting it and do not understand why it just stopped showing up. I have been playing the game for quite some time and enjoy it.
I created an account in Pet rescue after playing a couple of years, and lost a couple of houndreds of boosters and 259 goldbars. I'm mad as hell. What can I do to get itback?
my iPhone got stolen. I got a new phone re- my picked up my all of my gone. That’s crazy. I work too damn hard and too long to get all of them. Been playing pet rescue for many many years it’s just all gone i if if it if it’s gonna allow you to sign back in and pick up your level, you should be able to get your power…
Why is it that it is only hammers that I receive after finding all toys
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Pet Community! 🐾 Curious about the latest level in Pet Rescue Saga? You’ve come to the right place! 🐶🐱 🗓️ New levels are released every Tuesday, so there’s always a fresh challenge waiting for you! 📍As of November 25, the latest available level is 9387. Check your game and see if you’ve made it there yet! Enjoy the…
