Weather Alert getting stuck on level or disappearing on



  • CocokingCocoking Posts: 1
    I have the exact issue.
  • Crazy Cat LadCrazy Cat Lad Posts: 2,355 Community Moderator
    edited May 7
    Oh no! That doesn't sound petacular.

    We will check what is going wrong with the Weather Alert event, but it will most likely not get fixed until the event has ended I'm afraid. 

    Btw, welcome to our Community @Cocoking. I saw that you posted for the first time. Please come back if you need any further help here in in the Support section, but check also the Discussions where you can find competitions and other fun. 

  • lcdlcd Posts: 16
    thank you
  • ArtilessaArtilessa Posts: 6
    My weather alert has stopped working . I can't progress to level 6!
    Not a happy petcarer.
  • minouminou Posts: 5
    Hi. I meet a great problem with the new games in Pet Rescue Saga since a month. Every Monday, I begin the game. I appreciate the new games. But even after I win a level, i can't go further. Sometimes, it's at level 5, or 8. This morning, it's after level 2! And il I go out the space of the monday game, The little logo disappear for alle the week. What happens? When this bug will be disappear? I'm not the only one in this case, because I saw that all others palyers are at the same level. Excuse me fort my bad English, I'm French. Thanks a lot for your answer. Kind regards
  • Kat-6Kat-6 Posts: 27 ✭✭
    Issues last Monday and again today.  Today I was able to complete the first two levels but cannot call up level 3.
  • Kat-6Kat-6 Posts: 27 ✭✭
  • king10100026475king10100026475 Posts: 6
    Same problem again, can not call up level 3.
    Is the development team actually working on this as it is seems to be the same issue over and over.
  • Crazy Cat LadCrazy Cat Lad Posts: 2,355 Community Moderator
    Hi guys! 

    I have reported these issues with the Weather alert on to the Game Studio. I will post an update about this as soon as I have any news. 

    If you also play on Facebook or on mobile, then please head over to that platform since the issue seem to be only on the King site.

    Thanks for your patience! 
  • lcdlcd Posts: 16
    got to level 3 on pet rescue then 4 wouldn't load.  i refreshed and weather alert was gone altogether.
  • JoanzJoanz Posts: 17 ✭✭
    edited May 13
    2 weeks ago the game bugged out on lvl 5, I missed last Monday's island, but this week lvl 8 is bugged. It shows it's clickable but nothing happens, lvl 8 will not open. I'm playing on Chrome on your website. The other lvl were and are fine. So after this glitch I did a restart of the game, the island icon was not there, I played lvl 139 after that ended, the island icon was there but lvl 8 is still busted. 
    Also I'm guessing low lvl (139) players using does not have Mystery Mountain? Only Monday's island is the only challenge low lvl players get.

    Sorry I do not know why this posted in Candy Crush, I thought I was in PR discussions. How do I get to PR discussions, I'll delete and post this there!
  • QueenBQueenB Posts: 2,990 Community Moderator
    Hi @Joanz

    This is a space for Candy Crush Jelly Saga only so I'll be moving your question to the right game so you can get help :)

    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Don't miss out on Gold Bars here

  • minouminou Posts: 5
    Today, it's the level 8 which is blocked. It's no more pleasant to be in this situation since 2 months.
  • JoanzJoanz Posts: 17 ✭✭
    QueenB said:
    Hi @Joanz

    This is a space for Candy Crush Jelly Saga only so I'll be moving your question to the right game so you can get help :)

    Thank you, I have no idea why it posted to Candy crush!

    Anyway, lvl 8 is still not working, I even shut the computer down! And it looks like the other people playing are stopped at 8 also. 
  • king10100026475king10100026475 Posts: 6
    Hi, back again with same old problem.  Level 8 won't load this time.  I was just wondering if they were having any luck fixing the problem.  I play on and don't have access to other platforms so unfortunately that option is closed to me.  Thanks again for a great game, love the pets, sorry I can't rescue more.
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